Shipping policy
Where We Ship: Across Egypt
Shipping Fees & Timeframes
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Greater Cairo (e.g., Cairo, Giza): 70 EGP — Delivered in 1–2 business days
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Other Governorates: Shipping costs vary up to 115 EGP depending on location — Delivered in 3–5 business days
Product Availability
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Only products that are in stock can be ordered. We do not accept backorders.
Order Acceptance
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You may accept or reject the entire order upon delivery. Partial order acceptance is not allowed.
Order Inspection
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As our products are primarily cosmetics packaged in sealed containers (bottles, jars, etc.), inspection is limited.
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In Greater Cairo, you may briefly check your order in the presence of the courier and return it immediately if unsatisfied (shipping fees apply).
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For other areas, inspection in the presence of the courier is not available.
