Shipping policy

Where We Ship: Across Egypt

Shipping Fees & Timeframes

• Greater Cairo (e.g., Cairo, Giza): 70 EGP — Delivered in 1–2 business days

• Other Governorates: Shipping costs vary up to 115 EGP depending on location — Delivered in 3–5 business days

Product Availability

• Only products that are in stock can be ordered. We do not accept backorders.

Order Acceptance

• You may accept or reject the entire order upon delivery. Partial order acceptance is not allowed.

Order Inspection

• As our products are primarily cosmetics packaged in sealed containers (bottles, jars, etc.), inspection is limited.

• In Greater Cairo, you may briefly check your order in the presence of the courier and return it immediately if unsatisfied (shipping fees apply).

• For other areas, inspection in the presence of the courier is not available.